Shipping And Service

Customer Service

Shipping Policy

State laws restrict or prevent shipping wine directly to consumers in some states. We are only able to ship wine purchased over the internet to the states listed in the table below. Deliveries can only be made to physical addresses. We cannot ship to Post Office boxes or APR/FPO addresses. Some states restrict the amount a consumer can have shipped from a winery. The information below is a summary of the quantities we can ship.

Final local and state taxes will be calculated on email order confirmation once the shipping address is reconciled in our system.

  • Arizona(12 cases/year)
  • California
  • Colorado
  • Connecticut(25 bottles/62 days)
  • District of Columbia(1 case/month)
  • Florida(permitted only to certain wet areas)
  • Georgia(12 cases/year)
  • Hawaii(6 cases/year)
  • Idaho(24 cases/year)
  • Illinois(12 cases/year)
  • Iowa
  • Kansas(12 cases/year)
  • Kentucky(10 cases/month)
  • Maine(12 cases/year - no products under 750mL)
  • Maryland(18 cases/household/year)
  • Massachusetts(12 cases/year)
  • Michigan
  • Minnesota(2 cases/year)
  • Missouri(2 cases/month)
  • Montana(18 cases/year)
  • Nebraska(12 cases/year)
  • Nevada(12 cases/year)
  • New Hampshire(12 cases/year - permitted only to certain wet areas)
  • New Mexico(2 cases/month)
  • New York(36 cases/year - permitted only to certain wet areas)
  • North Carolina(2 cases/month)
  • North Dakota(3 cases/month)
  • Oregon(5 cases/month)
  • Pennsylvania(36 cases/year)
  • South Carolina(2 cases/month)
  • Tennessee(1 case/month - up to 3 cases/year)
  • Texas(45 bottles/month - up to 181 bottles/year)
  • Vermont(12 cases/year)
  • Virginia(2 cases/month)
  • Washington
  • West Virginia(2 cases/month)
  • Wisconsin(12 cases/year)

Shipping rates are determined by the number of bottles purchased and also vary by location and service selected.

Conn Creek Winery typically offers Ground, 2nd Day Air, and Expedited Next Day Delivery services. However, during extreme weather conditions or temperature variances, we want to ensure that the quality of your wine is not impacted. Because of this, we do not offer Ground shipping during such weather conditions.

Please contact us regarding any of our products you deem damaged, flawed, or otherwise unsatisfactory. We will work with you directly to find a satisfactory solution as allowed by law. We may request that you return the unfinished portion of the original bottle along with any shipping materials and a copy of the purchase receipt. Any effort by us to refund, replace, or remediate any issues with one of our products is in no way an admission of guilt or wrongdoing. Please contact us at1-844-386-9180 or orders@conncreek.com